Business Introduction / Performance

Business Introduction

Smart remote care

Smart Remote Care Service

We have entered into the era of 4th industry, based on information, knowledge and network.
O2CNI is a leader in smart remote care services which take care of all inconvenience of users that occurs to smartphones, PCs and peripherals. Those are the core of the 4th industry, i.e. Internet (IoT) and mobile.We have made the world’s first commercial service model and are further advancing it.

Key competitiveness of smartphone total care

Secured service areas that care everything for all inconveniences that may occur to the users, such as security, failures and peripheral connection, etc.

Human resource development and know-how

Develop professional counselors and engineers
Know-how accumulated through many years of overseas business
High-quality service that meets global standards

Media & Contents

Comprehensive media newspaper business that translates domestic media to foreign users
Application guidance for smartphone beginners and provides Q & A answer content by experts
Regular delivery service of Korean Cosmetics

R&D

Operate CRM and CTI system research institute to build total care center
S/W R & D for smartphone Apps, Games, Agents, etc.

Business performance (overseas)

2019

marichanbox

Monthly Happy box of Korean Cosmetics

2014

Mottokorea

Develop a news site that provides various Korean news in Japanese and provided media content

kittonet

Renew and open a site that provides Smartphone Q & A and video content

2013

mottoask

Smartmaestro

Launch an integrated reader service to provide Q & A and video content for smartphone remote care, smart phone and PC usage

2012

050plus

Launch remote care service for customers using 050plus Internet phone

My Pocket plus

Launch a combined product called, “My pocket cloud storage Smartphone remote care”

2011

Award 3 million dollars export from Korea International Trade Association

Award 3 Million Dollar Export Tower with Expansion of Overseas Business

OCN SmartPhone Support Trial

Commercialization of the world’s first smartphone remote care

2010

OCN Premium Support (OCN프리미엄서포트)

Launch and expansion of remote care service through OCN

2009

Award the Korea International Trade Association's Million Dollar Export Tower Award

Award a million dollar export tower with a successful overseas business launch

2007

Norton Startup Service(NSS)

Commercialized a remote Norton solution installation and initial environment optimization service for the first time

Norton PC Expert Service(NPCE)

First commercialization of PC trouble remote care service

Virus Spyware Solution(VSS)

First Commercialization of Virus and Malicious Code Remote Care Service

Business performance (Korea)

2017

Internet newspaper business registration

Started development and obtained qualification of service to provide media content

2012

Opened JSELECTSHOP shopping mall

Began a distribution business in Korea where various products can be directly imported from Japan

2011

Global Samsung Internet Support Center

A cooperation agreement entered with Samsung Electronics Global Internet Technology Support Center

2010

Samsung Global Internet Technology Support Center

A cooperation agreement entered with Samsung Electronics Internet Technology Support Center

2009

Samsung Electronics OtoCare

Launch 2nd remote care service business with Samsung Electronics launches

Green Inet O2kids

Selected as a company to develop and distribute “S/W to filter harmful information for youth” by Broadcast Communication Review Committee

Remote Support for Toshiba Korea

Started remote care service business with Toshiba Korea

2008

Secondary R & D center authorized

Established R & D center for smart CTI, various S/W and mobile application development

Broad & PC one-stop A / S service

Launch an integrated service that provides remote care and offline A/S

O2com Service

Open billing remote care service launched

Norton Premium Service

Launch remote care service products in Symantec Korea online shopping mall as an independent product